Online Banking

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Online Privacy

At Community Southern Bank, we know how important it is to protect the confidentiality of the information our customers and web site visitors provide us online. We have described below our practices that protect your online privacy.

Access to your personal information is restricted to only those employees who need to have it for legitimate business purposes - such as providing products or services to you, or for a legal reason. An employee who misuses customer information will be subject to disciplinary action.

When is information collected about my online activity?
You provide personal information about yourself to Community Southern Bank when you:

  • Use any of our Community Southern Bank Online services or apply online for any products and services;

  • Use any of the financial tools, calculators or questionnaires on our web site;

  • Communicate with us via Internet e-mail or forms on our web site.

Can I prevent having my information collected online?
The information that you provide to us online is given voluntarily when you use our e-mail forms or our online transaction and account information systems. You cannot prevent your information from being collected when conducting these types of transactions.

How does Community Southern Bank Company use my online information?
In the normal course of business, Community Southern Bank may use your information to provide you with products and services you have requested. We may use information to positively identify you, to communicate with you, to help us respond to your questions, and to understand which Community Southern Bank products and services we think may be of interest to you.

Information that Community Southern Bank collects about you online will be used in the same manner as we would use information about you that we collect in other ways, such as when you fill out an application in person or over the telephone. To learn more about Community Southern Bank Privacy practices, read our Privacy Policy.

Can I update or correct information gathered about me online?
Information specific to any of your account relationships or financial services can be updated or changed at your request. To contact us regarding corrections to your account information, please call or write to us at our main office: 3340 S. Florida Avenue, Lakeland, Florida, 33803; (863) 648-2265.

 

     
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